ABOUT OUR PRODUCTS

An electronic software licence provides the customer with a right to use software programs via the digital delivery of a product key.

Yes. We sell Microsoft Office and Windows licences as a one-time purchase product – by paying a single up-front cost you get the software for one computer for a lifetime, unless stated otherwise. There are no extra costs or recurring subscriptions involved.

The software licences we sell are unique and only for you. They can be used by regular users and business users.

  • Availability: electronic licences are available at anytime, anywhere;
  • Delivery: fast email delivery with no waiting time and no shipping costs;
  • Eco-friendly: there is no unnecessary packaging or transport required;
  • Price: often cheaper than physical licences.

In order to answer this question, let us present you our business model in a simple example. A company purchases a certain number of software licenses. After 1 year, the leadership of the company decides to substitute the tool/application that uses these licenses and they become obsolete – they are not needed anymore. This is the moment when we, Digital Content Distribution, step in and help the company gain some savings by purchasing these licences.

A preliminary factor important for us, so that the licences are eligible to be purchased, is that they have a certifiable origin. We adhere to strict procedures in the process of verification of potential partners (companies from which we buy the unused software licences), which include but are not limited to:

  • Legal proof of acquisition of the software (it can be procurement contract or invoice)
  • Software and licence keys must be provided in proper manner
  • Full information about the company from which the software and respectively the licence has been purchased initially
  • All software licences must have no expiration date

All our customers benefit from this collaboration – gaining rights to authentic software at lower prices.

This approach has been evidenced as legal and trustworthy by the Court of Justice of the EU.

SHOPPING AT MCDKEYS

After you complete your order it will be processed and you will receive order confirmation email (with all the details of your purchase) and an invoice.

As soon as our system processes the payment, your order will be fulfilled and the product key will be sent to you via email.

It depends on the payment you have chosen.

If you choose Paypal or QuickPay (debit and credit card online payment) your product activation keys will be sent to you via email right after we received your payment.

If you choose Paysera (Lithuanian customers) and do the payment directly through your bank, your product activation keys will be sent to you via email right after we received your payment.

If you choose bank deposit and transfer the payment to one of the provided bank accounts, you will receive your product as soon as we receive your transfer or you send us a proof of payment to support@mcdkeys.com.

Please email the proof of payment in the form of a receipt/payment slip (scan, pdf or photo) or a screenshot from your online bank. They have to clearly show the following:

  1. Your details – name and account number;
  2. Our details – Digital Content Distribution Ltd and/or our account number;
  3. Date – when the transfer was initiated;
  4. Amount and currency of the payment.
 
 

A product key is a unique 25-character alpha-numeric code used to redeem and activate the Microsoft product on your PC.

Product key comes in a format like this: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.

To find your product key, look for the 25-character alpha-numeric code in one of the emails sent to you after your payment has been cleared.

Chat: Use the chat function on our website, click on the sticky ‘How can we help?’ button on the right side of the website browser. Type your message there and we will respond as soon as possible.

Emailsupport@mcdkeys.com

PAYMENT AND COSTS

We offer the following payment options:

  • Paypal (express checkout & normal checkout)
  • Bank deposit (You will be provided the details for the transfer after you complete the order).

The software licences are delivered digitally, directly to your e-mail. Thus, there are no shipping costs involved.

There are no hidden costs in buying our products. Although in some cases, additional costs are charged by your bank (when choosing to pay via bank transfer).

  • This is normal. Sometimes bank transfers take time to be processed, but you will receive your product as soon as we receive your transfer.

    In order to receive your product faster please, email us a proof of payment to support@mcdkeys.com.

    Please attach the proof of payment in the form of receipt/payment slip (scan, pdf or photo) or a screenshot from your online bank. They have to clearly show the following:

    1. Your details – name and account number;
    2. Our details – Digital Content Distribution Ltd and/or our account number;
    3. Date – when the transfer was initiated.
    4. Amount and currency of the payment.

Yes. After you have made an order you will instantly receive the invoice.

We are currently working on a solution to make it possible to pay in different currencies. However, at this moment our secure payment provider processes all payments only in usd currency.

INSTALLATION AND SUPPORT

Installation of Microsoft Office can be a challenging task. We have made a video as well as textual guidelines to help you with the process. Click on the links to learn more:

Video tutorial | Textual guidelines

Chat: Use the chat function on our website, click on the sticky ‘How can we help?’ button on the right side of the website browser. Type your message there and we will respond as soon as possible.

Emailsupport@mcdkeys.com

We have prepared textual guidelines with illustrations on how to install Windows to help you with the process. Click on the link to learn more:

 Textual guidelines